Blue Hour confirms delivery and return terms for the selected supplier configuration, destination, and freight method.
Before an order is accepted
Blue Hour confirms the selected length and supplier configuration before accepting an order. Delivery method, destination serviceability, freight timing, packaging, installation responsibility, and any applicable charges depend on that confirmation.
Returns
Return eligibility depends on the accepted order terms, product condition, and the applicable supplier and freight arrangement. Do not send a product back without written return authorization. Request authorization at support@bluehourfire.com.